Staff were courteous and helpful. We look forward to seeing you on a future trip. To me, the location is perfect! So thank you for have staying 5 days with us and we hope that all together you had a pleasant stay in our hotel and that you enjoyed visiting Lourdes and we hope to have the occasion to welcome you back in the future. No fridge in room. I would definitely stay here again. We look forward to seeing you on a future trip. Close to the Sanctuary of Notre Dame de Lourdes where Bernadette Soubirous has seen the Virgin Mary's apparition. Excellent value for money! The location was ideal, only about six minutes to walk to the Sanctuary. The best in Lourdes. I am forced to put a terrible review because I was shocked by the attitude of the owners. Thank you very much for your kind comments which inspire us to continue upholding our high standards. This hotel is beautifully presented and located just down the street from the railway station and a walkable distance from the sanctuary. The staff are helpful too. How much is an instant coffee packet anyway? We look forward to seeing you again. I recommend it wholeheartedly. Slept comfortably during our two night stay. We hope to welcome you back. The service is always absolutely perfect from start to finish and we just felt like in a cocoon. A little pricey for the area but was worth it considering the other options. Room was clean and comfortable. Didn't deal too much with hotel staff as we knew where we were going but they seemed pretty good. i enjoyed the clementines! As you mentioned, we are indeed located opposite the train station in the center of Lourdes and just a 10-minute walk from the Sanctuary Crypt. I also want to state that we offer a wide selection of room categories of different sizes ranging from a single room to a double comfort room. The Wifi was good and the staff were particularly helpful; however, would we stay again? As I understood it seems the glass of wine was finally replaced by the other glass of white wine and the bill has been corrected. We hope to welcome you again in Best Western Beausejour Hotel. Quality food. We all hope to have the pleasure of welcoming you back. We ate in the restaurant both mornings for breakfast and both evenings for dinner. Breakfast was pricey at 12 euros for just continental but it was convenient. We are happy to know that you had a pleasant stay at Best Western Beauséjour Lourdes. It"s always nice to read positives words and we hope we will have the pleasure to welcoming you and your family again soonly. It is approximately a four minute walk to the Sanctuary of Lourdes through the quaint village of Lourdes. It is a pleasure and a great reward to know that your stay with us exceeded your expectations. We are glad that you had a pleasant stay at the Hotel Best Western Beauséjour Lourdes and that the hotel met your expectations. The room is small but clean and adequate. Upon entering the hotel you climb a small set of stairs, there is a wheelchair elevator to the right of the entrance. We hope to welcome you back on a future visit. More importantly, the rooms were clean and reasonable priced. All the best! Thanks for alluding to the good service delivered, tranquillity and comfort. The staff are all very helpful and friendly. Thank you for appreciating our location. We hope we can welcome you again in the future. We appreciate your mention of our high quality comfy beds, perfect for a good night's sleep! We hope to welcome you again in Lourdes soonly. Across river and must get out of car to access keypad. Our room was lovely and warm, and the bathroom was bright and new, with plenty of room to put things, and a large heated towel rail. Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear 2C2_Travel. Definitely much better than the Best Western that we had stayed at in the US. Second time there, I was a bit under the weather. Guests praise the locale. Dear Customer, Thank you to share your opinion about Best Western Beausejour Hotel with us. WiFi is free, and this hotel also features a restaurant and a bar. I really regret what happened during your meal. The day that you visited our restaurant, my-self the owner wasn't informed about this problem. It was also within walking-distance to the Sanctuary of our Lady of Lourdes. We hope to welcome you again in our hotel soonly. The plus points, it was really stylish indeed, everything worked perfectly, the toilet was separate from the bathroom, nice bathroom products, the small bed was extremely comfortable.. Our breakfast was included. It's a pretty good location for able-bodied folks like me and members of my family. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, positive feedback from a returning guest is truly rewarding. It was a nice walk into the main part of town which is quite busy with all of the tourist shops. We chose the breakfast express as it suits us, the fresh orange juice was lovely, the pain au chocolate was fresh and delicious. Regarding the room size, we would like to let you know that we do offer rooms of different sizes, ranging from a single room to a superior comfort room. Staff spoke English very well and very helpful and friendly. This has put a smile on my face for the rest of the day! Breakfast had all you could wish for. We do hope that we have the pleasure of welcoming you back very soon. Hotel-cmanager, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Guest, Thanks for this summary regarding your time at Best Western Beauséjour Lourdes hotel. The hotel could use more English speaking personnel as they do get guests from all over the world. Easy access to the sanctuary. Free wifi that you just have to sign in for every 24 hours. Stayed 10 nights. Best & warm regards from Lourdes, Pascal Martin. The breakfast was brilliant. The hotel is spotlessly clean, the housekeeping staff are fantastic, the rooms are well appointed with all you might need, hairdryer, safe, shampoo etc and the beds are super comfortable. M. Martin, General Manager, Dear Guest, Thank you for such a positive review and the top rating. Hope your stay in Lourdes was otherwise enjoyable and hope to see you back someday soon… Best regards, Best Western Beausejour's team. The room was clean, modern and bright however very small as was the shower room. Nice. It was quite spacious and comfortable stay. Pascal M, Directeur général at Best Western Hotel BeauSejour Lourdes, responded to this review Dear costumer, We're glad to know that you enjoyed your stay with us and we sincerely thank you for leaving your comments above and your future recommendations. We want to inform you that we are starting a complete renovation and reorganization of our smallest rooms. The beds were really comfortable and you had a choice of pillows. We were very pleased with all 4 visits. It is literally across Gare de Lourdes. Good glazing as the rooms were quiet. We thank you for your confidence to our hotel and it is indeed every year a great pleasure to welcome you at our hotel the Best Western Beausejour in Lourdes. Lourdes France is a beautiful city . I would appreciate if you could contact me personally so that we can discuss this matter together. The 45 rooms each feature a private bathroom and air conditioning. Thank you for your comment. The room was spacious with a comfortable bed. Kind regards, M. Martin, General Manager, Dear Guest, Thank you for taking the time to share your valuable review. Continental breakfast was served up each day which was included but the parking was 600 meters away at 15 Euros a day but in a locked parking lot. The sanctuary counts more than 60 miraculous cures registered by Lords. Best Western Plus Hotel Le Rive Droite & Spa - Located 10 miles from Tarbes Lourdes Pyrenees airport, Best Western Plus Hotel Le Rive Droite & Spa offers airport transfer service, 24 hour front desk assistance and turndown service as well as bicycles and cars for rent. stayed here for one night last November when Lourdes was a lot more quiet its a 5 to 7 min walk to the Shrine the hotel has a great view of the river and mountains across well maintained and very conveniently Located. My wife has mobility issues so we rented a scooter for her to get around. View deals for Best Western Plus Hotel Le Rive Droite & SPA, including fully refundable rates with free cancellation. Breakfast was delightful. The breakfasts were very good and plentiful with fresh fruit but lacking good old fresh baguettes and hot croissants. Room is clean. this is our 13th year (my mom chandra blok and i nekki).it is now quite elegant with the lovely updgrades done to the rooms very cozy, quite charming, understated ,subtle elegance all thruout, very close to the bus and railway station, can walk to the sanctuary as well. November 2017. So we will not recommend this hotel to anyone. If you are driving it has convenient free parking. The Best Western Plus® Hotel Le Rive Droite & SPA, is situated in an important step in the Lourdes' pilgrimage. We can only thank you for all your detailed comments that are not only rewarding for us as a hotel but, will also be very useful for future guests. Buffet continental breakfast only. Very clean room friendly staff. We did not opt for breakfast included as there are so many Cafe's in Lourdes to choose from. Great hotel very helpful fantastic views from our room food in restaurant very reasonable.its located in the heart of Pyrenees we didn't realise that Lourdes was a city so much to do and see.the sanctuary was amazing. Hotel website. Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Lkrzmarzick, Thank you for the wonderful review of your stay at Best Western Beauséjour Lourdes. Free parking. Insufficient lighting near the sink (for shaving). We regret that the location was not entirely to your liking. We indeed have a very appreciated "Grand Chef de Cuisine" who deserves your compliments. We thank you for your confidence to our hotel and it is indeed every year a great pleasure to welcome you at our hotel the Best Western Beausejour in Lourdes. Great location and excellent service by all staff members. Best regards. Best regards. We stayed here for 3 nights from 23rd to 26th May. We were very satisfied with our stay and highly recommend this hotel to the travellers. Hotel.com.au in France with Hotel.com.au and save up to 70% - The Search is Over Please accept my apologies for this incident and I agree that the person that was responsible should have proposed to clean your clothes and offer you at least a drink or a dish. We hope that the rest of the facilities were to your satisfaction. We are very delighted to know you enjoyed your stay in Best Western Beausejour hotel, that you liked our staff and our cleaness and that you found our hotel well placed in the city. Great View of the Station. We really appreciate you feedback about the cleanliness and free parking. Hotel is basic but only a 5 min walk from the domain and Grotto. - I was given 1 tiny bottle of combined shampoo/body wash for the 2 nights I stayed there. There's no air conditioning so it would be uncomfortable on hot nights. Sheesh, this would never happen in the USA. Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear John H, Thank you very much for this spectacular and detailed review of your stay at Best Western Beauséjour Hotel. Thank you for appreciating our high standards and our parking facility. We wish you all the best and we are looking forward to welcome you again soonly. We are glad to know that you find the staff nice. We had a bigger room the next day with a shower...and of course there was an additional fee of 20 euros per night to it. Nevertheless, we are pleased to hear that your stay was enjoyable. BW has not answered my questions. Kind regards, M. Martin, General Manager. We all look forward to the pleasure of seeing you again in the near future. Good parking and a lovely view towards the mountains. Cetainly our destination next time in Lourdes. In a town with SO many hotels, the BW BeauSejour is recommended! The location of the hotel is strategic when travelling via train. Hueg tankyou to the team in the kitchen - wonderful meal. Come and experience our hotel near the major tourist attractions. Show Prices. Pascal M, Assistante commerciale at BEST WESTERN Hotel Beausejour Lourdes, responded to this review Dear custumer, We would like to thank you to post your review and share your point of view with us. When we were there parking was free. It is a family business and the charming and efficient proprietors take an active role in running the hotel. Money changers in abundance. Nevertheless, we are pleased to hear that your stay was enjoyable. Nevertheless, we are glad that you appreciated our spacious balcony. I loved that there is a small veranda with an amazing view. Your loyalty is greatly appreciated. In our room there was a flier advertising that if you take the flier with you to dinner and you receive a complimentary aperitif along with a 3- course meal for €21. Don't hesitate to book one of a higher category next time. they organised a taxi transfer from airport upon arrival and another transfer on departure. I don't usually stay at Best Western hotels and based on the price of the rooms I had relatively low expectations. Yours sincerely, M. Martin, General Manager, Dear Guest, Thanks for this nice review. Thanks for alluding to the good service delivered, tranquillity and comfort. Breakfast choices were adequate. We all look forward to the pleasure of seeing you again in the near future. Lourdes is highly comercialised and this detracts from the spiritual essence of the location. Hotel-cmanager, M. Martin, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Guest, Thanks for this review relative to your experience with Best Western Beauséjour Lourdes hotel. We highly recommend this hotel when you visit Lourdes most especially by train . The check in was quick and easy. Hotel-cmanager, General Manager at Best Western Hotel BeauSejour Lourdes, responded to this review Dear Emily, We warmly thank you for your nice review regarding your stay at Best Western Beauséjour hotel, in Lourdes. The team and I are so happy we could make your stay so great. The car park beside the hotel is free. Kindest regards, M. Martin, General Manager, Dear 2C2_Travel. Nice lawn area around the outside pool. Hotel Best Western Beausejour offers a convenient location in Lourdes, the world-famous pilgrimage destination. We hope to welcome you in the future. Overlooking the river and very close to the shrine. It's always nice to read such positive words and we hope we will have a pleasure to welcoming you and your family again in the future. We seek to meet the needs for our customers and to promote their confort and their wellness. WRONG, WRONG, WRONG. This is the only hotel I would consider in the future, as I go to Lourdes every year. Best & warm regards from Lourdes, Pascal Martin. Our tasty breakfast is a full buffet that caters to everyone's tastes at only 12 €. We stayed in one of the smaller rooms once and honestly it is what you might expect in Europe. some do "double-duty" to keep the place going. Very clean and adequate for our one-night stay but think it would have felt cramped for much longer. Mind you I suppose they're used to it in Lourdes ;-) The hotel advertises a spa - Its a couple of rooms on 1st floor with steam and jacuzzi plus outside terrace to see the stars if you want. Spent 3 nights in this really nice Hotel, with super helpful staff, spotless comfortable rooms and a substantial tasty breakfast. Your comments will help us to improve our quality and to make the stay of our guests even more confortable. What a pleasure to know that the cleanliness lived up to your expectations! Everything is clean and well organized. This Lourdes hotel offers superior service in a breathtaking setting in the Hautes-Pyrenees region of France. The Best West Western BeauSejour was a great deal across the street from the train station. My family would definitely stay here again should we go back to Lourdes. Best Western Beausejour Hotel Lourdes features climate control, coffee/tea making machines and a dressing room in every guest room. Your compliment towards the team is appreciated. With renewed thanks, M. Martin, General manager, Dear Lorraine, Thank you for your review of your recent stay at Best Western Beauséjour Lourdes, We are delighted that you had a positive experience at our three-star hotel. Even without eating dinner here this experience has left a bad taste in my mouth. The staff was friendly and helpful (even though their ability to speak English was limited). Best of luck in future years of service. We look forward to the pleasure of welcoming you back. We are very glad you spent an enjoyable moment in our Hotel & could appreciate our different services. The satisfaction of our guests during their stay among us is very gratifying for our team; we are delighted to hear that your stay at Best Western Beauséjour Lourdes met your expectations. Le Best Western Plus Rive Droite & Spa **** à Lourdes… Une adresse chic où l'on s'y ressource. Moreover, we want to point out that we offer a wide selection of room categories of different sizes. We enjoyed our stay at this lovely hotel which was right across from the train station. The attention we pay to maintain our standards is very important to us and it is a boost for us every time we receive positive reviews such as yours. I paid an additional 40 euros for a "Superior" and received a room that we are barely able to move around in. It also has the benefit of being very easy to find - just follow the "SNCF Gare" signs to the train station if you arrive by car. The staff are lovely and kind.Nothing was too much trouble for them. It has good, comfortable rooms with a small safe.Air conditioning is good. Arrived tired, hungry and grumpy, quiet the standard disposition for a middle aged man. All in all we had a wonderful stay. Spotless accommodation. We hope to welcome you back. Highly recommend. Best wishes, M. Martin, General Manager. Regarding the room size, we would like to let you know that we do offer rooms of different sizes, ranging from a single room to a superior comfort room. We do hope that we have the pleasure of welcoming you back very soon. My only wish would be for a bigger bed in the room for us both. We can only thank you for your loyalty and all your compliments. We are delighted to hear that everything about our hotel and your time with us exceeded expectations. It is a 10 minute walk from the centre of the old town, but has a free private car park. The rooms were nice new and clean. Please accept my sincere apologies. We thank you for your compliments. Dear Client, We work every day for clients confort & pleasure. Paid: €191 for 1 night including breakfast Would I stay here again? The restaurant was exceptionnal - the diner (menu 37euros) was divine. Eggs you poach or boil yourself. Very clean hotel good staff on constant stand byWill be bask soon definitely using this hotel as the view on the river and the mountains makes it wonderful and the staff are so kindBedrooms are new and comfortable. 818 were here. Most accommodations in Lourdes, France are locally owned. The room was large, modern, clean and quiet. The first night there, we thought the room did not have a thermostat because there was nothing that resembled a thermostat from our experience. Very clean. The location was perfect, as noted by other guests. We look forward to welcoming you back. It is always rewarding for us to welcome a returning guest. We regret that this happened and we agree that our head waiter made an error not to accept the rate of the set menu that was mentionned in the flyer We just changed our restaurant Menu, and we indeed forgot to change the flyer in some rooms, but that is our fault. Hotel website. There was noise from loud groups walking down the street. Service at the front desk was good when we needed to call a cab back to the airport. Come on guys! In order to understand you can tell us your room number and dates of your stay because we can not identify you with your name on our software. Best regards. Then the receptionist gave us a horrible room, after we complained he gave us a better room. This Hotel has grace and style and true French Hospitality. We thank you too for your loyalty. Very clean. Spent three nights recently at this hotel. Overall, its a peaceful hotel, with a good location, with a view of the river, and they gave their best service they could. Use those, if you park after 1800 and put your money in then, it automatically adds to the next morning so no need to rush out the next morning.